As the world shifts toward digital, online marketplaces are focusing on trust and safety to expand their user bases. However, with greater global reach comes more security threats. Businesses that show customers their safety is the top priority can strengthen trust within their communities and grow.
Trust and safety programs with a risk-based approach can ensure online marketplaces offer secure, low-friction user onboarding.
This white paper explores:
- How customer trust is fueling the digital economy
- How user safety is the top priority
- How to identify best practices for marketplaces platforms
- How to take a risk-based approach to building a trust and safety program